Terms of service

Last updated: September 11, 2026

OVERVIEW

This website (intl.atlm.kr) is operated by AMESCOTES Inc. ("Atelier de LUMEN", "we", "us", "our"). By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), together with our Privacy Policy and Refund Policy. If you do not agree to these Terms, you may not use this website or purchase any products from it.

We reserve the right to update or change these Terms at any time by posting updates to this page. Changes take effect when posted; for material changes we will provide reasonable notice on this website before they apply. Your continued use of the website after changes take effect constitutes acceptance of the revised Terms.

1. ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your country or region of residence. You may not use our products for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction while using the Services.

2. PRODUCTS AND PRICING

All products are handcrafted leather goods, footwear and accessories designed by Atelier de LUMEN in Seoul, Korea. Due to the nature of natural leather, slight variations in grain, color and texture may occur between items and may differ from product images. These variations are not defects.

Prices are displayed in US dollars (USD) unless otherwise stated and may change without notice. We reserve the right to modify or discontinue any product at any time. We do not warrant that the quality of any products, services, information or other material purchased or obtained by you will meet your expectations.

3. ORDERS AND PAYMENT

We reserve the right to refuse or cancel any order for legitimate reasons permitted by applicable law, including limitations on quantities, product unavailability, inaccuracies in product or pricing information, or suspected fraud. If we cancel an order after payment, the amount paid will be refunded to the original payment method.

You agree to provide current, complete and accurate purchase and account information for all purchases made on our store, including a valid shipping address, email address and phone number so that we can complete your transaction and contact you as needed.

4. SHIPPING, CUSTOMS DUTIES AND TAXES

Orders are shipped internationally from Korea. Delivery times are estimates and may vary depending on the destination and customs processing.

Orders are shipped on a Delivered At Place (DAP) basis. Import duties, taxes and customs fees are not included in the product price or shipping charge and are the responsibility of the recipient. These charges are collected by the carrier or local customs authority upon delivery. Atelier de LUMEN is not responsible for delays caused by customs, nor for parcels refused or abandoned due to unpaid duties.

5. EXCHANGES, RETURNS AND REFUNDS

Exchanges and returns are accepted only for items that are defective or incorrectly delivered, and must be requested within 7 days of delivery through our Customer Service Team. Returns due to a change of mind are not accepted. Please refer to our Refund Policy for full details.

6. ACCURACY OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions or availability. We reserve the right to correct any errors and to update information or cancel orders if any information is inaccurate at any time without prior notice.

7. INTELLECTUAL PROPERTY

All content on this website, including product designs, images, text, logos and the Atelier de LUMEN name and marks, is the property of AMESCOTES Inc. and is protected by applicable intellectual property laws. You may not reproduce, distribute or use any content for commercial purposes without our prior written consent.

8. THIRD-PARTY LINKS AND SERVICES

Certain content, products and services available via our website may include materials from third parties, and third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites, and we are not liable for any harm or damages related to the purchase or use of goods, services or content from third parties.

9. USER COMMENTS AND SUBMISSIONS

If you send us comments, suggestions or other materials, you grant us a non-exclusive, royalty-free licence to use them for the purpose of operating and improving our Services. You agree that your comments will not violate any right of any third party and will not contain unlawful, abusive or obscene material.

10. PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

11. PROHIBITED USES

You are prohibited from using the site or its content for any unlawful purpose; to infringe upon our intellectual property rights or those of others; to submit false or misleading information; to upload or transmit viruses or malicious code; to collect or track the personal information of others; or to interfere with the security features of the Services. We reserve the right to terminate your use of the Services for violating any of the prohibited uses.

12. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Except as expressly stated, the Services and all products are provided "as is" and "as available" without any warranties of any kind, to the fullest extent permitted by applicable law. In no case shall AMESCOTES Inc., its directors, employees or suppliers be liable for any indirect, incidental, punitive, special or consequential damages arising from your use of the Services or any products purchased, except where such limitation is prohibited by law. Nothing in these Terms limits your statutory rights as a consumer.

13. INDEMNIFICATION

You agree to indemnify and hold harmless AMESCOTES Inc. and its affiliates, officers and employees from any third-party claim or demand, including reasonable attorneys' fees, directly arising out of your wilful or grossly negligent breach of these Terms or your violation of any law or the rights of a third party.

14. SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall be enforceable to the fullest extent permitted by law, and the remaining provisions shall remain in full force and effect.

15. GOVERNING LAW

These Terms and any separate agreements whereby we provide Services to you shall be governed by and construed in accordance with the laws of the Republic of Korea. Any dispute arising out of these Terms shall be submitted to the competent courts of the Republic of Korea, without prejudice to any mandatory consumer protection provisions or non-waivable jurisdiction rights of the country in which you reside.

16. CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@atlm.kr.

AMESCOTES Inc. (Atelier de LUMEN)
27, Bomun-ro 13na-gil, Seongbuk-gu, Seoul, 02850, Republic of Korea
Tel: +82-2-6092-2102 · Business Licence: 343-88-01791 · Mail-order sales licence: 2021-Seoul Dongdaemun-0814